The Problem: The Adoption Barrier

Businesses spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), expecting a seamless transformation. However, complexity, frequent updates, and lack of intuitive guidance often result in a "user adoption challenge":

• Staff Uncertainty: Staff find it difficult to use new SAP interfaces or complete complex transactions, leading to frustration and increased reliance on help desks.

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• Non-compliance: Users avoid standard SAP processes, which results in data inconsistency, regulatory problems, and productivity loss.


• Lost Learning: Manual-based instruction is ineffective over time, leaving staff unsupported when they are working.


• Missed Returns: The full value of the SAP system is not realised, as most users access only a fraction of its features.

The Approach: Contextual Help with SAP WalkMe

The WalkMe DAP, fully integrated into the SAP environment, bridges the Digital Adoption Gap. It integrates with your SAP systems to deliver on-screen assistance exactly when needed.

By using WalkMe with SAP, your clients can ensure every employee, regardless of experience level, can work confidently from the outset.